At Spluggy, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website, use our plugins, or interact with our services.

1. Information We Collect

We may collect the following types of information:

a. Personal Information

When you contact us, make a purchase, or register an account, we may collect personal data such as:

• Name

• Email address

• Phone number

• Billing and payment information

b. Technical Information

When you use our website or plugins, we may automatically collect:

• IP address and browser details

• Device information

• Usage data (pages visited, time on site, etc.)

• Error logs for troubleshooting and performance improvement

c. Plugin Usage Data

For our WordPress and Shopify plugins, we may collect anonymized analytics data such as:

• Plugin version and site domain (non-identifiable)

• Activation/deactivation data

• General performance and feature usage statistics

2. How We Use Your Information

We use your data to:

• Provide, maintain, and improve our products and services

• Process your purchases and manage your account

• Offer technical support and respond to inquiries

• Send updates, product news, and promotional offers (only if you consent)

• Improve plugin functionality and user experience

3. Sharing Your Information

We do not sell or trade your personal information.
However, we may share limited data with:

• Service providers who help us with hosting, analytics, or payment processing

• Legal authorities if required by law or to protect our rights

All third-party partners comply with strict data protection standards.

4. Data Retention

We retain your information only for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements.

5. Cookies and Tracking

We use cookies and similar technologies to:

• Improve website functionality

• Analyze user behavior

• Personalize your experience

You can disable cookies in your browser settings at any time.

6. Security

We implement robust security measures to protect your data from unauthorized access, disclosure, alteration, or destruction. However, no online transmission is 100% secure, and we cannot guarantee absolute protection.

7. Your Rights

Depending on your location, you may have the right to:

• Access or request a copy of your personal data

• Request correction or deletion of your data

• Withdraw consent for marketing communications

• Lodge a complaint with a data protection authority

To exercise these rights, contact us at support@spluggy.com.

8. Third-Party Links

Our website or plugins may contain links to third-party sites. We are not responsible for their content, privacy policies, or practices.

9. Children’s Privacy

Our services are not directed toward individuals under 16 years old. We do not knowingly collect personal data from minors.

10. Changes to This Policy

We may update this Privacy Policy periodically. The “Last updated” date at the top indicates when the latest changes were made.

11. Contact Us

If you have questions or concerns about this Privacy Policy, contact us at:
📧 support@spluggy.com
🌐 www.spluggy.com