Terms and conditions
Welcome to Spluggy. These Terms and Conditions outline the rules and regulations for using our website, plugins, and services.
By accessing or purchasing from Spluggy, you agree to comply with these terms. Please read them carefully before using our site or products.
1. Introduction
Spluggy (“we”, “our”, “us”) provides WordPress and Shopify plugins, tools, and related services (“Services”). By using our website or purchasing a plugin, you confirm that you are at least 18 years old and legally capable of entering into a binding contract.
If you disagree with any part of these Terms, please do not use our services.
2. License & Usage
a. License Grant
Upon purchase, you are granted a non-exclusive, non-transferable license to use the plugin on the number of websites specified in your license type (Single-site, Multi-site, or Unlimited).
b. Restrictions
You may not:
-
Resell, distribute, or share the plugin code or license key.
-
Modify, duplicate, or reverse-engineer the product without written consent.
-
Use our products for illegal or unauthorized purposes.
c. Ownership
All plugins, code, and related assets remain the intellectual property of Spluggy. You receive a license to use, not ownership of the product.
3. Payments & Renewals
All payments are processed securely through our payment partners.
-
Licenses are billed annually unless otherwise specified.
-
Renewal is optional, but required for continued updates and support.
-
Prices are subject to change, but you will be notified in advance for renewals.
4. Updates & Support
-
Active licenses include plugin updates, security patches, and customer support for the duration of the license.
-
Support is provided via email or our help desk for issues related to installation, configuration, and minor customizations.
-
We reserve the right to limit or deny support if license terms are violated.
5. Refund Policy
We offer refunds within 14 days of purchase, provided the product is faulty, not as described, or cannot be made to work on your website after our support team has been given a reasonable opportunity to assist.
Refunds are not issued for:
-
Buyer’s remorse or change of mind
-
Incompatibility with third-party plugins/themes
-
Failure to read product documentation before purchase
To request a refund, contact support@spluggy.com.
6. Account & Security
You are responsible for maintaining the confidentiality of your account credentials. Any activity under your account is your responsibility.
If you suspect unauthorized access, please notify us immediately.
7. Limitation of Liability
Spluggy will not be liable for any:
-
Data loss, downtime, or indirect damages resulting from plugin use.
-
Conflicts with third-party software or hosting environments.
Our maximum liability is limited to the amount paid for the product.
8. Third-Party Services
Some plugins may integrate with external platforms (e.g., WhatsApp, Shopify, WordPress APIs). We are not responsible for changes, limitations, or downtime caused by these third-party services.
9. Termination
We may suspend or terminate your license and access if:
-
You breach these terms, misuse our products, or engage in fraudulent activity.
-
You violate copyright or license distribution policies.
Upon termination, your license and access to updates/support will cease immediately.
10. Intellectual Property Rights
All trademarks, brand names, designs, and materials displayed on the Spluggy website are owned by or licensed to us.
You may not reproduce or redistribute them without prior written permission.
11. Privacy & Data
Your data is handled in accordance with our Privacy Policy. By using our services, you consent to the collection and use of information as outlined there.
12. Changes to Terms
We may update these Terms from time to time. Any changes will be posted on this page with an updated “Last Updated” date. Continued use of our site and products constitutes acceptance of the revised terms.
13. Contact Us
If you have any questions about these Terms and Conditions, please contact us at:
📧 support@spluggy.com
🌐 www.spluggy.com